SHIPPING & RETURNS

Shipping Policy

Shipping rates apply to all product purchases. Orders will typically arrive within 6-10 business days after purchase.

We are not responsible for any returned packages due to insufficient address; incorrect addresses, missing street names and/or apartment numbers etc. Please always double check to insure that your mailing addresses are correct.

Return & Exchange Policy

Thanks for shopping at The Strand Collection Organics, LLC

If you are not entirely satisfied with your purchase, we're here to help.


Returns
You have 30 calendar days to return an item(s) from the date you received it.

To be eligible for a return, your item(s) must be unused and in the same condition you received it. Your item(s) must be in the original packaging. 

Your item(s) needs to have the receipt or proof of purchase. 


Refunds
Once we receive your item(s), we will inspect it and notify you that we have received your returned item(s). We will immediately notify you on the status of your refund after inspecting the item(s).

If your item(s) is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit in a certain amount of days, depending on your card issuer's policies.

 

No refund will be issued for items unless returned back in the original condition when purchased and must be within 30 days of the original purchase date.
 
 
Shipping
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. 
 
 
Contact Us
If you have any questions on how to return your item to us, please fill out a contact form via Contacts.