Policies at The Strand Collection Organics, LLC

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policies for our customers. Read the following sections to find out more about how we ship or exchange. Please don’t hesitate to contact us if you have any questions!

Shipping Policy

No shipping costs applies to all Domestic states. Orders will typically arrive within 7-9 business days. 

We are not responsible for any returned packages due to insufficient address; wrong address, no apartment numbers etc. Please always double check to insure that your mailing address is correct.

Return Policy

First I want to say if you're considering a return you likely placed an order with us and for that we owe you a "Thank you". We will do whatever it takes to keep our customers happy, leaving with a great shopping experience and your satisfaction guaranteed. If you would please email me at Shop@thestrandcollection.com for further assistance on how we can make it right for you. 

We will gladly replace any damaged item(s) that has been caused on our behalf. 

 

All returns must be made within 15 business days of original purchase date. Item(s) must be returned unused, undamaged, and will be inspected before we can issue a full refund or replacement item(s). We are not responsible for any return shipment fees.

 

The Strand Collection Organics, LLC

Call or Text ~ 346-341-4367

3813 Liberty Rd
Houston,Tx 77026

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©2016 by The Strand collection Organics, LLC